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Final Exam Sample
COMPREHENSIVE
COMMUNICATION FINAL EXAM EXAMPLE
If there are any questions that you find confusing or if you have an argument why more than one answer is correct, please write me a detailed note on a separate piece of paper. Be sure you define the concepts in question to show me that you have a clear understanding of the concept/term.
Please mark the correct answer on your Scantron
1. At the business meeting, Harry kept using curse word to make his point. Many people were turned off by his foul language and it interfered with how they listened to his proposal. This type of noise, from the Communication Model, that is caused by people's emotional reaction to words is
(a) semantic (b) schematic (c) external (d) dogmatic
2. After class, Rebekka and Angie go out and have a cup of coffee together and talk about how much they love to do extemporaneous speeches. This kind of communication that occurs on a one-to-one basis is called (a) integrating (b) intrapersonal (c) interpersonal (d) semantic
3. Carl's mom often told his friends," Carl is small for his age so he will never be a very athletic." Carl often heard these messages. To no ones surprise, Carl struggled throughout his life with athletic events. Events or actions that occur because we and other people have expected them are
(a) self-perception (b) self-fulfilling prophecies (c) self-concept (d) self-scripts
4. Every time little Jimmy misbehaves his mother screams, "Wait until your father gets home." This ritual phrase is an example of
(a) reflected appraisal (b) self fulfilling prophecy (c) script (d) self-efficacy
5. Robert met a foreign exchange student named Demetri from Germany. Demetri was loud, playful and good at Soccer. Robert unconsciously noted that these were characteristics shared by all people from Germany and was surprised when he met a girl named Petra who was shy, quiet and a poor athlete. In class we learned that people gather information, like building blocks, to make sense of people, events, and roles. Mental chunks of remembered information which in turn work together to create meaning and understanding is the definition of (a) memory (b) schema (c) self-efficacy (d) script
6. When Joan hears the word "Christmas" she fells warm and remembers all the fond expressions of love that past holidays have brought. These feelings or associations each person has about a word is it's
(a) connotative meaning (b) denotative meaning (c) script (d) ritual language
7. After fighting the increased traffic caused by a wreck on the interstate, the Supervisor rushed into work 30 minutes late. A week later, that same Supervisor severely reprimanded one of the other staff members for coming back late from her lunch break. The notion that, "If I do something wrong I had a good reason, if you do something wrong it was a fault in your personality" is called
(a) Fundamental Attribution Error. (b) Safir-Whorf hypothesis (c) Systems Theory (d) Schema theory
8. The average person thinks at 500 words per minute, while the average person speaks how many words per minute (a) 125-150 (b) 250-300 (c) 50-100 (d) 350-400
9. At age 4, Taylor has the amazing ability to remember the names of dinosaurs. While playing with his friends he says, "Hand me that Pachycephalasaurus." His young friends stare at him in confusion. In class, we discussed how one's language restricts the thoughts of people who use it and the limits of language is the limits of one's world. What is the name of this concept?
(a) Schema Theory (b) Safir-Whorf Hypothesis (c) Fundamental Attribution Error (d) Language Perception Theory
10. One of the most powerful ways to make your speech memorable is to incorporate (a) story (b) hedges and fillers (c) MYGLO (d) Systems theory
11. Arabs stand very close together when they talk, it is considered rude to back away. The way that a person uses space is know as
(a) spacettiquete (b) proxemics (c) occulesics (d) kinetics
12. Amber habitually taps her nails on the desk while talking to her mom. What is the e name for the nonverbal behavior characterized by movements that help a person adjust to the situation?
(a) regulator (b) proxemics (c) adaptor (d) illustrator
13. Monroe's Motivated Sequence that is used on persuasive speeches is as follows:
(a) grabber, preview, review, closure (b) attention, problem, solution, closure
(c) attention, need, satisfaction, visualization, action (d) ethos, pathos, logos, mythos
14. The best organizational pattern to use on a speech discussing how to make chocolate chip cookies would be (a) extemporaneous (b) topical (c) spatial (d) chronological
15. The FCC should regulate the networks to control the amounts of violence on television." this represents which of the forms of persuasive speeches?
(a) proposition of fact (b) proposition of value (c) proposition of policy (d) ethos
16. One way to nonverbally establish more open communication is to
(a) adopt similar posture (b) lean forward (c) make eye contact on equal level (d) all of the above
17. According to the research of Bandler and Grinder, right handed people who visually remember information --like the face of your grandmother--move their eyes
(a) up and left (b) down and right (c) down and left (d) rapidly while frequently blinking
18. Argyl and Dean say that making eye contact with someone makes interaction..
(a) unlikely (b) more sincere (c) more open (d) an obligation
19. Sidney Jacard, psychologist counted the number of contacts that 2 people in conversation had in one hour. In Gainesville Florida, the number of contacts was
(a) 0 (b) 2 (c) 5 (d) 10
20. One of the best ways to improve discussion in groups is to
(a) establish criteria first (b) assign members roles (c) follow the Abilene Paradox (d) have group think
21. Organizations -- such as the auto and steel industry-- often fail to see minor changes in the industry and fail to change accordingly. As a result the organization dies or looses a share of the market. Tichy and Sherman call this the
(a) Abilene Paradox (b) Group think (c) Paradigm model (d) Boiled Frog Theory of non-decision
22. After being together for over a year now Sue and Bob start focusing more on their differences than their similarities. They differ in the music they like to listen to, the sports they like to participate in, and now they realize that their goals are in conflict. Bob and Sue are in which of Knapps phases of relationships? (a) circumscribing (b) avoiding (c) differentiating (d) integrating
24. John, Suzie, Joe, and Sara are all in a group trying to solve a problem. They are such good friends that they are afraid to disagree with one another. This is an example of
(a) MYGLO (b) Group think (c) Boiled Frog Theory (d) Abilene Paradox
25. When John's Grandpa came back from fishing, he bragged about the huge fish that got away. Every time he would describe how big the fist was, he would move his arms out wide, making it the size of a whale. What is this called when someone uses this gesture to reinforce their words?
(a) Adaptor (b) Vocal Filler (c) Illustrator (d) Assessment
26. While watching TV, you see an infomercial selling kitchen knives. After they show the product and it's low, low price, they say "and that's not all" you also get this free cutting board. Which of Cialdini's forms of interpersonal influence explains this persuasion technique?
(a) scarcity (b) reciprocity (c) authority (d) commitment/ consistency
27. Captain Kirk of Star Trek has a love on every planet. They type of love that is entertaining and sees love as a game is (a) ludus (b) eros (c) mania (d) pragma
28. Love that is compassionate selfless, and gives expecting nothing in return is which type of love?
(a) eros (b) pragma (c) storge (d) agape
29. One Communication Theory looks often looks at the family and notices that a change in one member of the family affects the whole family and the whole family is greater than the sum of its parts. The theory that looks at the interrelationships and dynamics of groups in this manner is
(a) Paradox theory (b) family networking (c) Systems theory (d) Safir-Whorf hypothesis
30. Several friends of mine and I always hang out together. Michael tends to initiate ideas for the group that everyone goes along with. He has a strong personality and everyone seems to follow his lead. The leadership power that comes when a person has a strong personality is known as
(a) expert power (b) natural power (c) legitimate power (d) referent power
GENDER DIFFERENCES
According to Deborah Tannen, Sociolinguist, men and women communicate differently. Please mark on your scantron whether men or women engage in the following communication behaviors. Remember, this is according to the research and not your opinion.
31. Use Rapport Talk (A) Man (B) Woman
32. Try to "one-up" each other (A) Man (B) Woman
33. Interrupts more (A) Man (B) Woman
34. Uses more personal pronouns (A) Man (B) Woman
35. Welcomes arguments and challenges (A) Man (B) Woman
36. Uses powerful language (A) Man (B) Woman
37. 96% Successful at topics (A) Man (B) Woman
38. Uses empty adjectives (A) Man (B) Woman
39. Gossips more about other people (A) Man (B) Woman
According to Michael Schwalbe and Clifford Staples men and women form their self-concepts differently. Please mark on your scantron whether men or women engage in these behaviors.
40. Value the reflected appraisals of parent (A) Men (B) Women
41. Gain self confidence from achievement (A) Men (B) Women
42. Give more importance to social comparisons (A) Men (B) Women
43. Value the reflected appraisal of friends (A) Men (B) Women
TRUE OR FALSE
44. Bob was minding his own business in class when his teacher asked, "Bob, why don't you tell us about your 4 years in the Navy?" Bob's reply would be the type of speaking known as extemporaneous? (A) True (B) False
45. In the Subliminal messages video, the researcher used Jung's theory of Sex and Violence as the underlying messages hidden in magazine advertisements.
(A) True (B) False
46. The most effective leadership style is always democratic. (A) True (B) False
47. The Walt Disney clips showed Subliminal Back masking. (A) True (B) False
48. ACT- Stands for Action for Children's Television and is a group instrumental for pressing for tighter regulations regarding advertising and violence on television. (A) True (B) False
49. A cover letter that is attached to a resume should always include a statement of what you want the employer to do. (A) True (B) False
50. The ideal size for a small group is 6? (A) True (B) False
Essay:
Answer any two of the following essay questions for a total of 20 points
What is meant by you can never not choose? How does this contradict the idea in self-fulfilling prophecy? How does it relate the "I" versus "You" way of handling conflict? (10 points)
Your roommate, Pat is not paying the rent on time and fails you help with the household chore. Confront Pat using and identifying each phase of the DESC script. Now state the different ways of perceiving the problem using the Pillow method. (10 points)
Discuss, in detail, some of the research involving the affects of television violence on society. Mention in your discussion desensitizing theory, ACT, and a few of the studies discussed in class. (10 points)
What is the Elaboration Likelihood Model? Specifically list each of the areas under each category that describes how persuasive messages are processed. How Does ELM relate to Cialdini's Interpersonal Persuasion categories (Only need to mention the categories that are the same)? (10 points)
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